IN THE story "Bus to hospital now on the roll" (Keighley News, December 17) it was reported the 762 service from Keighley to Ilkley – which runs every half hour – would in future call at the hospital.

This was one of the outcomes of a meeting between Silsden Town Council and Keighley bus company Transdev, which Councillor Adrian Naylor said had been very successful.

However, a phone call to the travel shop at Keighley Bus Station revealed some misunderstanding had occurred, and that only a very minimal service runs from Silsden to the hospital, rather than every half hour as suggested in the article. I was pleased the town council had taken the initiative to arrange this meeting and hope it will consider convening a public meeting with the bus company in the near future, which would address important issues raised in the recent Silsden survey.

High on people’s concerns were the introduction of a bus to Skipton and timetable changes so that buses coincide with the arrival and departure of trains at Steeton/Silsden station. This would need to be well advertised, so that people knew it was happening.

WENDY NEVILLE Bradley Drive Silsden

* Colin Booth, general manager at Transdev’s Keighley depot, says: “Unfortunately, we don’t have any plans to increase journeys on the 762 to Airedale Hospital. The vast majority of our customers travelling on this service regularly tell us they prefer to have a quicker route in and out of Keighley, and running to the hospital would be a significant diversion for them.

“Customers can travel to the hospital on route 66, which runs from both Steeton, and Keighley bus station every 20 minutes during the day, Monday to Saturday.

“We remain committed to hearing views and suggestions from passengers and local residents and, when helpful for the majority, we will always try to act on them.”