Yorkshire Water employees are investigating the scene of a flooded road in Keighley one year after the problem was first reported.
Recent heavy rain has created a dangerous “lake” of water outside a Byworth Boilers site in Thwaites Brow Road, forcing pedestrians to divert their path and cars to slow their speed.
Operation supervisor at Byworth Boliers Clyde Rogerson said that water was charging out of two metal grates in the road emblazoned with the words Yorkshire Water.
Yet after several phone calls to the company, Mr Rogerson was eventually told there was nothing that they could do.
He said: “This has been going on for 12 months but now is as bad as it gets. The flood is taking over the whole road — it is ridiculous.
“I have kept reporting it to Yorkshire Water but they have told me there is nothing they can do about it.
“Our transport lorries have to drive through it in and out of the site which splashes water and it certainly does not enhance our relationship with neighbouring houses and the community.
“Someone needs to take responsibility.”
After the Keighley News contacted Yorkshire Water, a spokesman for the company responded by saying that its original diagnosis of the situation had been wrong and it would now do its best to fix the problem “as quickly as possible”.
The spokesman said: “We would like to apologise to customers affected by the build up of water on Thwaites Brow Road.
“Our first investigation led us to believe that surface water had accumulated on the road as a result of a nearby storm pipe struggling to cope with the exceptionally large volume of rain that had fallen over the previous few days.
“However, customers were great in alerting us to the fact that surface water remained in the area even after it had stopped raining and a team was sent out again to re-assess the situation.
“As a result of this visit, one of our contracted teams is due to arrive at the site to carry out a full inspection of the local sewer using camera technology.”
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